POST api/SendCustomerServiceIssueWithConfirmation

Submits a Tessitura Customer Service Issue (CSI) to the account associated with the logged in session. Returns a CSIResult object containing the Id of the CSI record.

Request Information

URI Parameters

None.

Body Parameters

CSIRequest
NameDescriptionTypeAdditional information
SessionKey

string

Required
ContactMethod

integer

Required
Category

integer

Required
ActivityType

integer

Required
Origin

integer

Required
Notes

string
Urgent

boolean

Request Formats

application/json, text/json

Sample: 
{
  "SessionKey": "sample string 1",
  "ContactMethod": 2,
  "Category": 3,
  "ActivityType": 4,
  "Origin": 5,
  "Notes": "sample string 6",
  "Urgent": true
}

application/xml, text/xml

Sample: 
<CSIRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SFMOMA.Data.Entities.Account">
  <ActivityType>4</ActivityType>
  <Category>3</Category>
  <ContactMethod>2</ContactMethod>
  <Notes>sample string 6</Notes>
  <Origin>5</Origin>
  <SessionKey>sample string 1</SessionKey>
  <Urgent>true</Urgent>
</CSIRequest>

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'CSIRequest'.

Response Information

Resource Description

CSIResult

ApiSuccessOfCSIResult
NameDescriptionTypeAdditional information
Success

boolean
Data

CSIResult

Response Formats

application/json, text/json

Sample: 
{
  "Success": true,
  "Data": {
    "LineItemId": 1
  }
}

application/xml, text/xml

Sample: 
<ApiSuccessOfCSIResultgLC8bFpX xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SFMOMA.Data.Api">
  <Data xmlns:d2p1="http://schemas.datacontract.org/2004/07/SFMOMA.Data.Entities.Account">
    <d2p1:AnyAttr xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays" i:nil="true" />
    <d2p1:LineItemId>1</d2p1:LineItemId>
  </Data>
</ApiSuccessOfCSIResultgLC8bFpX>